Cymer Secure Checkout
Payment Policy
Clear information about payment authorisation, processing and refunds.
Last updated: July 27, 2026
1. Currency
Prices are displayed in the currency selected for the relevant customer market.
The final currency and order total are displayed at checkout before the customer submits the order.
2. Accepted payment methods
Cymer accepts only the payment methods displayed and enabled at checkout.
Payment-method availability can depend on the customer's location, device, currency, order value and the payment provider's requirements.
3. Payment authorisation
When an order is submitted, the selected payment provider may authorise or charge the payment.
An order may be delayed or cancelled if payment cannot be authorised or additional verification is required.
4. Secure processing
Payments are processed through Shopify and the payment providers enabled for the store.
Cymer does not intentionally store complete payment-card details on its own systems.
5. Prices, taxes and fees
The amount collected by Cymer is shown at checkout before the order is submitted.
Taxes or charges collected by Cymer are included or itemised in the checkout total.
A bank or payment provider may apply its own currency-conversion, instalment, network or account fees. These charges are not collected by Cymer.
6. Failed or declined payments
If payment is declined, customers should check their billing details, available balance and payment-provider restrictions.
Cymer cannot override a bank or payment provider's payment decision.
7. Fraud and security checks
Orders may be reviewed to protect customers and the store from fraud, unauthorised transactions and abuse.
Cymer may request reasonable verification or cancel and refund an order that cannot be verified.
8. Refunds
Approved refunds are issued to the original payment method in accordance with the Refund Policy.
Cymer does not normally send a refund to a different payment method or account.
After Cymer issues a refund, the time required for it to appear depends on the bank or payment provider.
9. Payment confirmation
An order confirmation is sent to the email address entered at checkout.
Contact Cymer if you believe payment was completed but no order confirmation was received.
10. Contact information
Cymer
CYMER MARKETING SOLUTIONS LIMITED
Company number: 12298160
58 Longbreach Road
Kibworth Harcourt
Leicester England LE8 0SR
United Kingdom
Email:
contact@cymer.shop
Phone:
+447256547787
Website:
cymer.shop
Live chat support available
Chatbot support available
Preferred contact method: Email